Last Updated: January 1, 2025
Welcome to Smart Refrigerants. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before placing an order or using any part of our website. If you do not agree to these terms, please do not use our services.
1. Acceptance of Terms
By accessing our website at smartrefrigerants.com and placing an order, you confirm that you are at least 18 years of age, have the legal authority to enter into a binding agreement, and agree to comply with these Terms of Service in full. These terms apply to all visitors, users, and customers of our website.
2. Products and Availability
We strive to ensure all products listed on our website are accurately described and available. However, we reserve the right to limit quantities, discontinue products, or refuse orders at our sole discretion. Product images are for illustrative purposes only and may vary slightly from the actual product. In the event that a product becomes unavailable after your order is placed, we will notify you promptly and offer a full refund, a suitable alternative, or a backorder arrangement.
3. Pricing and Payment
All prices are listed in US Dollars (USD) and are subject to change without prior notice. However, once your order is confirmed and payment is processed, the price you paid is final. We reserve the right to cancel and refund orders placed at incorrect or fraudulent prices. Payment is required in full at the time of purchase. We accept all major credit cards, debit cards, and PayPal. All payment information is processed securely through our PCI-compliant payment partners.
4. Regulatory Compliance & Certification Requirements
The purchase and use of certain refrigerants in the United States is regulated by the U.S. Environmental Protection Agency (EPA) under Section 608 and Section 609 of the Clean Air Act. By purchasing regulated refrigerants from Smart Refrigerants, you represent and warrant that:
- Certification: You hold the applicable EPA Section 608 or Section 609 certification required for purchasing and handling the refrigerant you are ordering.
- Compliance: You will use, store, and handle all purchased refrigerants in full compliance with all applicable federal, state, and local laws and regulations.
- Accuracy: Any certification documentation or verification information you provide to us is accurate and authentic.
Smart Refrigerants reserves the right to request proof of certification before completing any order for regulated refrigerants. Providing false certification information is a violation of federal law and these Terms of Service and may result in immediate order cancellation and referral to appropriate authorities.
5. Shipping and Delivery
Shipping timelines are estimates and are not guaranteed. Smart Refrigerants is not liable for delays caused by carriers, weather events, natural disasters, or circumstances beyond our control. Title and risk of loss for all products pass to the customer upon delivery to the carrier. Please refer to our full Shipping Policy for detailed information on shipping methods, costs, and procedures.
6. Returns and Refunds
Returns and refunds are handled in accordance with our Refund and Return Policy, which is incorporated into these Terms of Service by reference. We reserve the right to refuse returns or refunds that do not meet the conditions outlined in that policy.
7. Intellectual Property
All content on this website — including text, product descriptions, images, logos, graphics, and branding — is the property of Smart Refrigerants and is protected by applicable copyright and intellectual property laws. You may not reproduce, copy, distribute, or use any content from our website for commercial purposes without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Smart Refrigerants shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the specific product giving rise to the claim.
9. Disclaimer of Warranties
Our products are provided ‘as is’ and ‘as available.’ While we make every effort to ensure product quality and accuracy of descriptions, Smart Refrigerants makes no warranties, express or implied, beyond what is required by applicable law regarding the fitness, merchantability, or suitability of our products for any particular purpose. Customers are responsible for ensuring that the products they order are appropriate for their specific applications and systems.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved through binding arbitration or in the courts of [Your State], as applicable.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. When changes are made, we will update the ‘Last Updated’ date at the top of this page. Your continued use of our website and services after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at support@smartrefrigerants.com. We are committed to addressing all inquiries transparently and professionally.
